Customer Services

Increasing customer satisfaction is at the heart of everything we do. We are committed to providing you with great customer service!

Here to help:
Mon – Sat: 6am - 8pm
Sunday: 6am-8pm – Business Critical calls only
Call us on: 0800 298 0758
Email: enquiries@bookerretail.co.uk

Stock Claims

  • In order to deal with your stock claims more efficiently they can now be logged and reviewed online.

  • Make a claim Click Here

  • Review a claim Click Here

Stock Claims

How To Make A Stock Claim

  • In order to deal with your stock claims more efficiently we have created an online system for you to log your claims.

    Please use this system rather than calling the Customer Service Team, as this will ensure lines are kept available for more critical issues, while still ensuring your claims are processed in a timely manner.

    Download the user guide Download

How to make a stock claim

Delivery of Goods Policy

  • Download a copy of the Delivery of Goods Policy.

    pdf Icon Download

Delivery of Goods Policy

Store Recycling Agreements

  • Do you currently participate in the Booker Recycling & Cage Return Scheme (also known as the Waste Transfer Scheme), where we collect your recyclable card and plastic ? If you would like to join the scheme, please contact your RDM or email below .

    Email

  • Sign Up Process Download

Store Recycling Agreements

Customer Services

Increasing customer satisfaction is at the heart of everything we do. We are committed to providing you with great customer service!

Here to help:
Mon – Sat: 6am - 8pm
Sunday: 6am-8pm – Business Critical calls only
Call us on: 0800 298 0758
Email: enquiries@bookerretail.co.uk

Stock Claims

  • In order to deal with your stock claims more efficiently they can now be logged and reviewed online.

  • Make a claim Click Here

  • Review a claim Click Here

Stock Claims

How To Make A Stock Claim

  • In order to deal with your stock claims more efficiently we have created an online system for you to log your claims.

    Please use this system rather than calling the Customer Service Team, as this will ensure lines are kept available for more critical issues, while still ensuring your claims are processed in a timely manner.

    Download the user guide Download

How to make a stock claim

Delivery of Goods Policy

  • Download a copy of the Delivery of Goods Policy.

    pdf Icon Download

Delivery of Goods Policy

Store Recycling Agreements

  • Do you currently participate in the Booker Recycling & Cage Return Scheme (also known as the Waste Transfer Scheme), where we collect your recyclable card and plastic ? If you would like to join the scheme, please contact your RDM or email below .

    Email

  • Sign Up Process Download

Store Recycling Agreements