Free EPOS System

Yes. ShopMate is designed to make your business more effective by taking the hard work out of EPoS. Stores that invest in the MediaMaster Advertising Screen* service also typically enjoy over £100 in additional promotional sales per promotion period and the opportunity to sell their own digital ad space.

Yes. The Retail Data Partnership provides a 6 year warranty for all fee paying TRDP customer, on ShopMate EPoS. This extends to all (Booker FREE bundle) hardware other than the CS3000 and laser printer, which have their own warranty of 1 year. Additional equipment purchases such as Avery Berkel Scales and Memor hand-held scanners are also subject to a manufacturer's 1-year warranty.

Yes. The Retail Data Partnership offer a BackOffice software solution (no need for physical back office hardware)* if you wish to connect to your ShopMate tills remotely and, HeadOffice* if you run multiple stores and would like to centralise your administration. You can also view reports and alerts on ShopMate Mobile, available for smartphone.

ShopMate Fuel is a fuel pump solution that integrates with a wide range of fuel pumps via DOMS. This solution does require additional spend on hardware which can be discussed with The Retail Data Partnership.

Yes! ShopMate features a variety of value added services that are designed to help convenience retailers throughout the UK flourish. These include:

• MediaMaster - Attract attention and make more money with point-of-sale advertising
• Local Loyalty - Get more customers shopping more often with your very own loyalty scheme
• BackOffice - Access your till from anywhere
• HeadOffice - Take control of your stores remotely
• A variety of integrated payment solutions including Barclaycard, NetPay, Paymentsense, Worldpay
• epay - Prepaid products designed to increase footfall and boost your product offering

You can view our Value Added Services and Partner Pack here

You only have to pay service fees. These cover your regular price file, product, promotion and software updates as well as help from the UK based TRDP technical support team.

Your costs will depend on the number of systems you receive and are as follows:

1 Lane - £15.50
2 Lanes - £23.00
3 Lanes - £25.00

Prices per week, exclusive of VAT (collected monthly)

You sign a Direct Debit agreement with The Retail Data Partnership Ltd (TRDP) to cover the service fees.

Via a monthly direct debit, set-up and collected by The Retail Data Partnership Ltd.

The support costs start from the day of delivery.

The team at The Retail Data Partnership Ltd will reach out to see if they can help. If you are unable to pay your support fees then you will no longer receive automatic price file, promotions and software updates. The TRDP support team will also be unable to help you.

If your Direct Debit to TRDP is stopped, the team at TRDP will contact you to help you rectify the problem.

Speak with your Booker RDM to discuss weekly spend requirements and to find out more. Further information on the ShopMate EPoS system can be found at www.retaildata.co.uk or, by calling 01780 480562.

Unfortunately not; ShopMate's automatic updates require a consistent broadband connection.

Yes, TRDP's OrderMaster system along with your CS3000 barcode scanner can link to Booker and place and process orders electronically. Electronic Notice of Delivery documents will also be sent to your ShopMate EPoS System.

If requested, you will receive a Symbol CS3000 barcode scanner, the same as the Booker Internet Scanner.

TRDP's ShopMate EPoS system is designed to be easy to install and use and, is delivered to you via courier for DIY installation. You will receive everything you need to get started including a quick start guide and products keys when you receive your EPoS system. You can also visit www.retaildata.co.uk/guides to download the ShopMate manual and view dozens of helpful guides.

TRDP can provide installation and on-site training for a cost of £450 or £495 (including pre-installation scanner hire for product price setting) exclusive of VAT which can be collected over two direct debit payments if you wish.

Booker will look at the previous 12 months" sales to work out the average weekly non-Tobacco spend then add £750.

Booker will look for ways to help you grow your business so that you can qualify for the agreement.

We hope this won"t happen. However Booker reserves the right to suspend the EPoS system.

The contract is for 36 months. You will be contacted by The Retail Data Partnership at the end of your contract period to discuss your options moving forward.

The new owner will need to sign an agreed spend with Booker and agree a transfer of ownership with Booker and The Retail Data Partnership Ltd.

Your service fee costs will continue with TRDP. The TRDP team will contact you close to the end of your contract to discuss what options are best for your business.

The system will be pre-loaded with the Booker product file and will receive regular price file and promotion updates. In addition, you will also receive the TRDP general price file which includes over a million products. You can easily add products not supplied by Booker.

Yes, during the 36-month contract period, you will only be permitted to have a Booker price file and promotions file loaded to your ShopMate EPoS system, without the permission of Booker.